Technology should enhance your lifestyle — not frustrate it. When something isn’t working as expected, you need fast, knowledgeable support from professionals who understand how your system was designed.
Xtend Technologies has been designing, installing, and supporting luxury smart home and commercial AV systems across Northeast Ohio since 2001. Our Technical Support & Help Center provides troubleshooting guidance, system education, and direct access to our experienced support team.
Whether you need help with your smart home automation system, custom home theater, lighting control, network, surveillance cameras, or distributed audio, you’re in the right place.
Browse support topics below to find answers to common questions and troubleshooting steps.
Troubleshooting for control systems, mobile apps, offline devices, and automation scenes.
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Solutions for projector issues, surround sound problems, audio dropouts, and remote control concerns.
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Support for intelligent lighting systems and automated window treatments.
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Large luxury homes require robust networking. We provide troubleshooting guidance for connectivity concerns.
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Assistance with distributed audio systems, streaming services, and zone control.
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Help with camera feeds, NVR systems, remote viewing, and motion alerts.
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This guide covers the most common conference room and boardroom issues and how to resolve them.
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Technology systems are complex. Proactive monitoring and remote support can prevent small issues from becoming larger disruptions.
Our Enhanced Support Plan includes:
Many issues can be resolved remotely within minutes.
If your issue cannot be resolved using the help articles, our technical support team is available to assist you directly. Reach out to us and we can schedule an onsite service call with our team.
We support what we design and install.
