A flashing keypad typically indicates a communication issue with the main lighting processor.

Try the following:

1. Confirm the lighting processor has power.
   
2. Reboot your main smart home controller (if integrated).
   
3. Reboot your network equipment.
   

If flashing continues after rebooting, the system may require professional diagnostics.

If lighting scenes fail to trigger:

• Confirm the system is online in your app.
  
• Reboot the lighting processor.
  
• Verify no recent power outages occurred.
  
• Check if dimmers were manually overridden.
  

Scene programming may require adjustment if changes were made recently.

If a single room or zone is unresponsive:

• Confirm the breaker for that circuit is not tripped.
  
• Check if bulbs are functional.
  
• Verify the dimmer module is powered.
  

If the issue persists, the dimmer module or load wiring may need inspection.

This is typically caused by:

• Automated schedules
  
• Motion sensor triggers
  
• Vacation mode enabled
  
• Astronomical time clock settings
  

Check your automation schedules in the app before disabling system components.

Lighting processors and shade bridges may reboot out of sequence.

Recommended reboot order:

1. Reboot modem and router first.
   
2. Wait for internet to restore fully.
   
3. Reboot lighting processor.
   
4. Reboot smart home controller (if integrated).
   

Sequence matters for proper system communication.

If a shade stops halfway:

• Check for obstructions.
  
• Confirm battery level (if battery-powered).
  
• Reboot the shade via app or keypad.
  
• Verify no limit settings were altered.
  

Motor recalibration may be required if travel limits were disrupted.

If shades are completely unresponsive:

1. Confirm power supply (hardwired or battery).
   
2. Reboot the main processor.
   
3. Check WiFi or RF bridge connectivity.
   

If multiple shades are offline, the control bridge may require service.

Possible causes include:

• Low battery levels
  
• Fabric tension changes
  
• Track obstruction
  
• Motor calibration drift
  

Battery-powered shades should have batteries replaced annually.

Some minor reboots can be performed safely. However:

• Avoid factory resets
  
• Do not disconnect hardwired components
  
• Do not attempt programming changes
  

Improper resets can erase system configuration.

Schedule professional service if:

• Shades are not powering on at all
  
• Your lighting and shading system does not function after rebooting controllers and bridges.
  
• System fails after repeated reboots
  

Professional diagnostics can prevent further equipment damage.